Serving Statutory Notices

Our preference is for all statutory notices and legal documents (such as subpoenas and notices to produce) to be served electronically at the relevant e-mail address listed below. If electronic service is not possible, we will accept service by mail or hand delivery to our registered office:

Coles Group Limited
Level 2, 800 Toorak Road
Hawthorn East, VIC 3123
Australia

Statutory notices and legal documents must not be sent to an individual store or site.

If a statutory notice or legal document is served electronically, a hard copy is not required to be served by hand or post. Conduct money can be paid electronically, see details in section [D].

Legal matters within Coles are managed by various teams.  Please identify the correct category of your matter in Table 1 below and ensure your statutory notices or legal documents are addressed to the appropriate team and served electronically using the email address provided.

Table 1: Coles Group teams

Certain products and services offered by Coles are provided by the third parties listed in Table 2. If your statutory notice or legal document relates to a matter noted in Table 2, please issue it to the third party listed.

Table 2: Correspondence that must be sent to a third party

Coles’ preference is for conduct money to be paid by Electronic Funds Transfer (EFT). Otherwise, conduct money can be paid by cheque or cash. 

If paying conduct money by EFT, please use the following account and transaction description and include a copy of your EFT payment confirmation when serving your subpoena:

Bank Account Name: Coles Group Treasury Pty Ltd 
BSB: 083 001 
Account number: 51 509 6734
Transaction description: [Matter name – Coles Group Team]
Email/remittance: banking@coles.com.au

If Coles considers the conduct money is insufficient to cover its reasonable costs of compliance it may contact the issuing party to discuss the payment of its reasonable costs in relation to the retrieval, review and collation of documents and information required.  Alternatively, Coles may bring an application on the return date of the subpoena for an order of the court seeking reimbursement of reasonable costs incurred.