Sustainability Report

Our sustainability report provides a detailed assessment of our performance and progress against our sustainability strategy and targets.

In FY24, we made good progress against our sustainability strategy, thanks to the hard work and commitment of our more than 115,000 team members.

Below is a snapshot of our FY24 sustainability achievements.

  • Team:
    • 42.5% women in leadership roles1, against a target of 40%
    • 8.8% improvement in total recordable injury frequency rate2, from FY23
    • 3.6% of team members3 identify as Aboriginal or Torres Strait Islander
  • Environment:
    • 1.5% reduction in combined Scope 1 and 2 emissions from FY23, a 34.5% reduction from FY204
    • 86.7% of total solid waste5 diverted from landfill, above our target of 85% by FY25
    • 87.4% of packaging across Coles Own Brand and Coles Own Brand Liquor is recyclable6
  • Community:
    • $38.5m provided in community support7
    • 39.8m equivalent meals8 donated to SecondBite and Foodbank
    • $3.7m awarded through the Coles Nurture Fund to help Australian producers innovate and grow

For further details on our performance, view our FY24 Sustainability Report FY24 Sustainability Report, View PDF, file size 17.5MB Opens in new window.

2024 Sustainability Report Cover FY24 Sustainability Report, View PDF, file size 17.5MB Opens in new window


1. Leadership positions are comprised of the Executive Leadership Team, general managers, team members pay grade eight and above and supermarket store managers. Pay grade eight and above includes middle managers and specialist roles. All population categories are reported as at 3 July 2024 reflecting the Group’s final payroll cycle for FY24.

2. Total Recordable Injury Frequency Rate.

3. Based on results of our May 2024 mysay team member engagement survey, which was responded to by 71% of team members.

4. Coles does not plan to rely on the use of carbon offsets for the achievement of our current FY30 Scope 1 and 2 emissions reduction target. FY24 Scope 1 emissions and Scope 2 emissions include two months of estimated data (based on actual data from past years) and 10 months of actual data.

5. Excludes liquid waste except high-strength sludges (which contains a high proportion of solids) and liquids diverted for use as food (such as donations to SecondBite and farmers).

6. Based on packaging data overlayed with unit sales over a 52-week period until June 2024.

7. Includes Coles’ direct contributions (cash and products), time and management costs as well as fundraising from customers, suppliers and team members (leverage). In-kind donations to SecondBite and Foodbank, valued at $158m, are not included in this number. Coles’ community support is verified by Business for Societal Impact (B4SI).

8. In addition to unsold edible food, the figure also includes bulk food and grocery donations to SecondBite and Foodbank.

2023 SustainabilityCollapsed
2022 SustainabilityCollapsed
2021 SustainabilityCollapsed
2020 SustainabilityCollapsed
2019 SustainabilityCollapsed